The Right Away Comfort Club · Tampa Bay
Comfort Club HVAC maintenance plans
Standard includes one annual tune-up per covered system. Premier includes every Standard benefit, plus two scheduled tune-ups and additional eligible repair, diagnostic, and replacement benefits. Both are 12-month memberships governed by current signed terms.
Choose the care that fits your home
Compare scheduled visits and eligible benefits. Review current pricing, covered systems, and the signed agreement during enrollment.
Standard
One planned visit per year
A straightforward annual maintenance option for each covered HVAC system, with scheduling and eligible-repair benefits under the current written agreement.
- One annual tune-up for each covered system
- Priority scheduling
- 20% off eligible HVAC repairs
- No after-hours or weekend fees
- Annual loyalty credit
Premier
Two planned visits per year
Every Standard benefit, plus a second scheduled tune-up and additional covered-call, repair-allowance, and certain non-repairable replacement-credit benefits, subject to eligibility and exclusions.
- Two scheduled tune-ups per covered system each year (Spring and Fall)
- $0 diagnostic for covered calls
- Up to $1,500 per membership year per covered system for eligible major-component repairs (repair allowance). Waiting period (plan terms §2.3): "Repair coverage activates immediately after Hales AC completes your first included tune-up." Otherwise, "repair coverage activates automatically 60 days after enrollment." Repairs found on that first visit are not covered by the allowance but get the 20% member discount.
- 20% off non-covered repairs and repair costs above the allowance
- Certain non-repairable HVAC replacement credits up to $1,500
- 24/7/365 emergency access; after-hours dispatch depends on technician availability
Plan details, side by side
On smaller screens, scroll across the table to compare both plans.
| Benefit | Standard | Premier |
|---|---|---|
| Scheduled tune-ups | One per covered system each year | Two per covered system each year (Spring and Fall) |
| Repair benefit | 20% off eligible HVAC repairs | Up to $1,500 per membership year per covered system for eligible major components (repair allowance); 20% off non-covered repairs and overages. Waiting period (plan terms §2.3): "Repair coverage activates immediately after Hales AC completes your first included tune-up." Otherwise, "repair coverage activates automatically 60 days after enrollment." Repairs found on that first visit are not covered by the allowance but get the 20% member discount. |
| HVAC diagnostic benefit | Reduced HVAC diagnostic fee | $0 diagnostic for covered calls |
| Scheduling and emergency access | Priority scheduling; no after-hours or weekend service fees | All Standard benefits plus 24/7/365 emergency access; after-hours dispatch depends on technician availability |
| Replacement-related benefit | $100 annual loyalty credit, accruing up to $1,000 | Standard loyalty credit plus certain non-repairable HVAC replacement credits up to $1,500 |
Read the full maintenance plan guide and review the current written agreement before accepting a membership.
Know what your membership covers
Choose a plan around your equipment, scheduled maintenance needs, and the benefits that apply to each covered system.
Hales AC offers two annual Comfort Club membership options. Standard includes one annual tune-up per covered system, priority scheduling, 20% off eligible HVAC repairs, no after-hours or weekend fees, and an annual loyalty credit. Premier includes every Standard benefit, plus two scheduled tune-ups per covered system each year, a $0 diagnostic for covered calls, a repair allowance up to $1,500 per membership year per covered system for eligible major components, certain non-repairable HVAC replacement credits up to $1,500, and 24/7/365 emergency access. After-hours dispatch depends on technician availability. Waiting period (plan terms §2.3): "Repair coverage activates immediately after Hales AC completes your first included tune-up." Otherwise, "repair coverage activates automatically 60 days after enrollment." Repairs found on that first visit are not covered by the allowance but get the 20% member discount. Eligibility, exclusions, and current signed terms apply.
Read the maintenance plan guideInside the tune-up: see the parts a tune-up looks at
Outdoor unit
- Coil inspections and a condenser rinse
- Disinfectant condenser coil cleaning
- Fin straightening and vegetation trimming
- Refrigerant and pressure check, temperature split
Indoor unit
- Thermostat calibration and full condition assessment
- Filter service and lubrication
- Wall-penetration resealing
- Noise, vibration and efficiency analysis, extended report
Airflow & drain
- Drain inspection and flow check
- A 12-month time-release drain pan treatment ($79 value)
- Drain line flush and vacuum
Electrical & controls
- Electrical tightening and kick-starter testing
- Advanced electrical and duct evaluation
- Safety verification and a digital report
Make maintenance part of your plan
Choose your membership, confirm the systems you want covered, and review current pricing and written terms before accepting.
- Compare Standard and Premier.
- Confirm covered equipment and billing details.
- Review the agreement and complete enrollment.
Need help with a plan? Call 727-398-5515.
Open enrollmentEnrollment not appearing? Open enrollment in a new tab.
Before you join
How many tune-ups are included in each Hales AC maintenance plan?
Is monthly Comfort Club billing a month-to-month plan?
When does Premier repair allowance coverage begin?
A clear next step for your home comfort
Compare your options, review the terms, and choose the Comfort Club plan that fits your home.