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Our Story

founded in 1986

The Origin of Captain Right Away

At Hales AC, we don’t just fix HVAC systems — we rescue comfort. And behind every rescue, there’s a hero. That hero is Captain Right Away, and this is his origin story.

Hales AC was founded in 1986 by Greg and Steve, and it served the community for decades with honest, local HVAC service. In 2022, the torch was passed to two seasoned HVAC professionals George and Jeremy who brought new energy, a fresh vision, and a deep focus on elevating the customer experience.

George and Jeremy didn’t just buy a company — they rebuilt it from the inside out.

They reimagined Hales AC as a brand fueled by urgency, professionalism, and trust. A company owned by real people — not private equity firms or big investment firms. A company where every technician is professionally trained, Professional, and proudly in-house. A company that shows up with fully stocked trucks and a can-do, get-it-done attitude — every time.

And they brought that vision to life through Captain Right Away — our mascot, our mission, and our promise. He’s the embodiment of how we serve: fast, reliable, and ready to save the day for every homeowner who calls.

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Who Is Captain Right Away?

Every time a customer calls us, Captain Right Away springs into action — backed by a company built to deliver the service people want and deserve.

He’s not just a symbol. He’s a reflection of how we work:

Air Conditioning Repair Captain Right Away, the Hales AC service hero — George as your home comfort superhero

Our Mission: Saving the Day, Every Day

We believe HVAC is about more than fixing machines. It’s about restoring comfort, reducing stress, and showing up when others won’t.

With Hales AC, you get more than a service call. You get a team committed to doing the right thing, the right way, Right Away.

Proudly serving Pinellas and Hillsborough Counties

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Captain Right Away, the Hales AC service hero — George as your home comfort superhero

Serving All of Tampa Bay

Need a hero? Call Hales AC today. Captain Right Away is always on call.

We’re Right Away.
Meet the Heroes Behind Hales AC

Every Superhero Story Starts With a Real Person.

Hales AC was founded in 1986 by the Hales family and has been part of Right Away Home Services LP since 2022, led by George and Jeremy — two Tampa Bay HVAC pros who've spent 40+ years making sure families stay cool in the summer and warm on those rare Florida cold snaps. So we decided to give them the capes they've earned.

Captain Right Away and Captain Coupon — the owners of Hales AC as home comfort superheroes
Captain Right Away, the Hales AC service hero — George as your home comfort superhero

George — Captain Right Away

The Hero of Home Comfort

George leads our service team. When your AC dies on a 95° Tampa afternoon, the orange cape shows up. He's the reason "right away" is a promise, not a marketing line — 40 years of making sure Tampa Bay homeowners never sweat it out waiting for help.

Captain Coupon the Discount Dog, the Hales AC savings hero — Jeremy sniffing out savings for your home

Jeremy — Captain Coupon, the Discount Dog

The Hero of Home Savings

Jeremy runs the offers and financing side of the business — his whole job is making sure you don't pay a dollar more than you should. He sniffs out deals, rotates promotions, and makes sure every customer knows exactly what their options are. Calculator in one hand, stack of cash in the other, tail wagging — that's how deals get done around here.

Captain Right Away and Captain Coupon are our mascots; Hales AC is owned by George McPherson (President and Partner) and Jeremy Hetherington (CEO and Partner).

Your Hales AC comfort team is ready when your home needs help.

Why Tampa Bay Homeowners Trust Hales AC

Since 1986, Hales AC has been a locally owned HVAC company in the Tampa Bay area — founded by the Hales family and part of Right Away Home Services LP since 2022. Today it serves Pinellas, Hillsborough, Pasco, Manatee, Sarasota, and Hernando counties. Here is what homeowners and businesses rely on when they call us.

Call us 24/7: 727-398-5515  •  About Hales AC  •  Read customer reviews

Who Runs Hales AC

George McPherson

President and Partner

Jeremy Hetherington

CEO and Partner

Founded in 1986 by the Hales family; since 2022 part of Right Away Home Services LP.

What Google Verified means

Google Verified is a Google Local Services check. Before a business shows the label, Google checks its license, its insurance and its background checks. Hales AC is Google Verified; its Florida HVAC license is CAC1822636.

Serving Tampa Bay from Our St. Petersburg Location

Hales AC — St. Petersburg
4700 95th St N
St. Petersburg, FL 33708
Phone:
727-398-5515
Hours:
24/7 scheduling — current service availability confirmed when booked
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4.6 out of 5 from 935 Google reviews — Read reviews (935 reviews) Reviews Call Book Now