AC Maintenance Plan in St. Petersburg & Tampa Bay
Right Away Priority (formerly Comfort Club) is Hales AC's standard maintenance plan: 1 or 2 tune-ups a year, your choice, plus member repair pricing and priority scheduling, from $16.99 a month for one system. Premier includes 2 tune-ups a year and covered repairs for $39.99 a month. Join online on this page or call us.
Plans and monthly prices
Both plans include the Premier Tune-Up with every scheduled visit.
| Plan detail | Right Away Priority (standard plan) | Premier |
|---|---|---|
| Monthly price, one system | $16.99 with 1 tune-up a year, or $33.98 with 2 | $39.99 |
| Tune-ups | 1 or 2 tune-ups a year, your choice | 2 tune-ups a year |
| Each additional system | $12.99 a month with 1 tune-up, or $25.98 with 2 | $16.99 a month |
| HVAC diagnostic | $69 (non-members pay $99) | $0 on covered visits (Premier) |
| After-hours and weekend fees | Waived | Waived |
| Scheduling | Priority scheduling | Priority scheduling |
| Drain pan treatment tablet with each tune-up | Included | Included |
| HVAC repairs | 20% off eligible HVAC repairs (labor and standard parts) | Major components covered, to a $1,500 limit per system each year; 20% off non-covered repairs and overages Waiting period (plan terms §2.3): "Repair coverage activates immediately after Hales AC completes your first included tune-up." Otherwise, "repair coverage activates automatically 60 days after enrollment." Repairs found on that first visit are not covered by the allowance but get the 20% member discount. |
| Duct cleaning, air filters, UV lights and air-quality products | 20% off | 20% off |
| Workmanship guarantee | Gold Standard workmanship guarantee on repairs during active membership | Gold Standard workmanship guarantee on repairs during active membership |
| Loyalty credit toward a new system | $100 per paid Membership Year toward a qualifying Hales AC-installed HVAC replacement (max $1,000) | $100 per paid Membership Year toward a qualifying Hales AC-installed HVAC replacement (max $1,000) |
| Credit toward a new AC if yours cannot be fixed | Not included | To a $1,500 limit |
Premier's allowance covers the compressor, motors, kick starters, AC electrical switches, circuit boards, relays, drain pans and fan blades. Memberships run 12 months, paid monthly. Coverage limits and exclusions apply.
What each tune-up covers in Gulf Coast weather
Every visit on either plan is the Premier Tune-Up, a hands-on visit that treats, flushes, cleans and protects the system.
Humidity and drain lines
The indoor coil pulls a lot of water from humid air, and warm, wet drain lines grow algae that clogs them. The visit flushes and vacuums the line, checks the flow and treats the drain pan.
Coils and salt air
Pollen, grass clippings and, near the beaches in St. Pete Beach, Clearwater, Indian Shores or Tierra Verde, salt coat the outdoor coil and wiring. The visit gives the coil a disinfectant cleaning, straightens fins, cuts back plants and tightens electrical connections.
Long summers and storm season
Systems here run long hours. The visit tests the kick starter, checks refrigerant pressures and the temperature split, and measures efficiency, so your report is current before storm season.
Inside the tune-up: see the parts a tune-up looks at
Outdoor unit
- Coil inspections and a condenser rinse
- Disinfectant condenser coil cleaning
- Fin straightening and vegetation trimming
- Refrigerant and pressure check, temperature split
Indoor unit
- Thermostat calibration and full condition assessment
- Filter service and lubrication
- Wall-penetration resealing
- Noise, vibration and efficiency analysis, extended report
Airflow & drain
- Drain inspection and flow check
- A drain pan treatment tablet with each tune-up
- Drain line flush and vacuum
Electrical & controls
- Electrical tightening and kick-starter testing
- Advanced electrical and duct evaluation
- Safety verification and a digital report
Member vs non-member: the same repair visit
Every repair has one flat price you approve first. One common repair, the indoor kick starter replacement (a Level 2 repair), priced three ways:
| Cost | Non-member | Right Away Priority | Premier |
|---|---|---|---|
| Diagnostic | $99 | $69 | $0 on covered visits (Premier) |
| Repair | $465 | $372 | $0, paid from the repair allowance |
| After-hours or weekend fees | Full fees apply | Waived | Waived |
| You pay | $564 | $441 | $0 |
A Right Away Priority member pays $123 less on that repair. A year of Right Away Priority dues at the 1-tune-up price is $203.88.
Premier pays from its $1,500 yearly allowance when enough remains; amounts above it are yours. The Right Away Priority terms (formerly Comfort Club) (§2.3) set when coverage begins.
What our customers say
Google reviews that mention a membership or tune-up, as written, with our program's current name in brackets.
Our AC unit stopped working, we have a membership with Hales AC and as always their team members are amazing. Today we had Donnie taking care of our problem, he was very professional, on time, and quick finding the problem. He fixed our AC unit in less than 30 minutes, and our house is back to normal. Thank you Donnie, you made our day 😊😊😊. We recommend Hales AC for your needs
Highly Recommend!! Hales AC has been a game changer for our household. Our AC went out in the dead of summer last year, called them up and they had me back up and running within the hour. Scott was our technician and was very professional, knowledgeable and even recommended me to join their [Right Away Priority]! I was skeptical but let me tell you it was one of the best decisions I’ve made as a home owner. Knowing that my hvac is being handled by a company that knows their stuff is a great piece of mind. One less thing to worry about all because I joined the [Right Away Priority]. Thanks Hales AC and Scott! Keep up the good work!
Paul was professional, polite, and even swept my floor after he finished. He did a great job explaining what exactly was needed and how I would save money by joining their membership. 10/10!
Scott from Hale’s AC came out to do an annual system check and tune up. He found a few issues that would bring the system back into spec and run more efficiently. He made the repairs and cleaned the air handler and blower. All good! The people and Techs at Hale’s, always do a great job!!!!
Technician Jim has been servicing my system for a few years now and it runs flawlessly (for it's age). I take the maintenance agreement annually to keep up with PMs and they give you decent discounts when you do need a part. And they don't make you sit and wait all day...appointment at 3...truck pulls up at 257. Wish other utilities were this prompt. We're fans of Hale.
Cities we serve
From our St. Petersburg office we serve Pinellas, Hillsborough, Pasco, Manatee, Sarasota, and Hernando counties.
Pinellas County
- Bear Creek
- East Lake
- Feather Sound
- Greenbriar
- Harbor Bluffs
- Indian Shores
- Lealman
- Redington Shores
- Ridgecrest
- South Highpoint
- Tierra Verde
- West Lealman
Hillsborough County
- Apollo Beach
- Balm
- Bloomingdale
- Carrollwood
- Cheval
- Citrus Park
- Dover
- Durant
- East Lake Orient Park
- Egypt Lake Leto
- Fish Hawk
- Gibsonton
- Keystone
- Lake Magdalene
- Mango
- Northdale
- Palm River Clair Mel
- Pebble Creek
- Progress Village
- Ruskin
- Seffner
- Sun City
- Sun City Center
- Thonotosassa
- Town 'n' Country
- University
- Westchase
- Wimauma
Pasco County
AC maintenance plan questions
How much does an AC maintenance plan cost with Hales AC?
For one system, the standard plan is $16.99 a month with 1 tune-up a year or $33.98 with 2; extra systems add $12.99 or $25.98 a month. Premier is $39.99 a month, plus $16.99 per extra system.
Should I choose 1 or 2 tune-ups a year?
The standard plan includes 1 or 2 tune-ups a year, your choice, picked when you join; 2 tune-ups cost $33.98 a month. Premier includes 2 tune-ups a year. Many homeowners with hard-working systems or homes near salt water choose a second tune-up.
Is a maintenance plan the same as a warranty?
No. A manufacturer warranty typically covers equipment defects; a maintenance plan pays for tune-ups and lowers what you pay for repairs. Premier also adds a $1,500 yearly repair allowance per system for major parts. Waiting period (plan terms §2.3): "Repair coverage activates immediately after Hales AC completes your first included tune-up." Otherwise, "repair coverage activates automatically 60 days after enrollment." Repairs found on that first visit are not covered by the allowance but get the 20% member discount.
Can I cancel my maintenance plan?
Each membership runs 12 months, billed monthly, and auto-renews each year unless cancelled at least 30 days before the renewal date. A three-business-day right to cancel applies if your enrollment qualifies as a home solicitation sale under Florida law. See the plan terms for the full rules.
How do I join?
Join online on this page, or ask your technician at your next visit. You pick the plan, the number of tune-ups and any extra systems, then review the agreement and enroll.
Join the plan
Pick a plan, review the agreement and enroll.
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Hales AC · Licensed CAC1822636 · 4700 95th St N, St. Petersburg, FL 33708
