If your new system doesn’t deliver the temperature you expect at your thermostat, we’ll fix it — or replace it — at no charge. We guarantee comfort.
When you invest in a new heating and cooling system with Hales AC, you’re not just buying comfort — you’re backed by the strongest guarantees in the industry. Designed to eliminate risk, build trust, and deliver total peace of mind, our guarantees are what set us apart — and they’re all signed, sealed, and backed by Captain Right Away himself.
If your new system doesn’t deliver the temperature you expect at your thermostat, we’ll fix it — or replace it — at no charge. We guarantee comfort.
If your system breaks down within 2 years of installation, we’ll fix it within 24 hours — or give you $1,000 for your inconvenience. That’s superhero speed.
The price you see is the price you pay. If we missed something that’s required for your new system to work properly — we cover it. No change orders. No unexpected charges. Ever.
Our technicians treat your home with respect. If we damage anything or leave a mess — we’ll fix it and give you 2 years of free maintenance on your new system.
If you’re not 100% satisfied with your new system, and we can’t make it right within 2 years, we’ll remove it and refund your full investment. No gimmicks. No fine print. No risk.
We recycle old equipment, safely recover refrigerants, and dispose of materials responsibly. Because Captain Right Away doesn’t just protect your home — he protects the planet.
Anyone can make something cheaper by cutting corners and pricing it for less. So, it’s important to know what is, and what is not included in any heating and cooling system you choose for your home. All in writing for your peace of mind.
Our Apples-to-Apples Guarantee is our promise to you that you cannot find a comparable installation for less… or we’ll pay you $500 and match the price.
All we ask is that the comparison be truly “apples to apples.”
That’s our promise — in writing.
