DRAIN IV AC Clog Protection | Hales AC Tampa Bay

What Is ZOOGY™?

The Invisible Enemy Inside Your Drain Line

$1,000+

Typical insurance deductible — before the mess, the mold, and the missed work.

Use our Real Cost Calculator to see what a water-damage claim could cost you. →

Without Protection

One clogged line trips the float switch and shuts your AC down on the hottest day of the year — or overflows into ceilings, walls and floors. Insurance deductibles start around $1,000, and that's before the mess.

Why Isn't Vinegar Enough?

A monthly cup of vinegar is a one-time rinse — it touches part of the line for a few seconds, ZOOGY™ grows back within days, and one missed month is all a clog needs. DRAIN IV™ doses the line automatically, every day, all year.

Cross-section of an AC condensate drain line showing green zooglea slime clog buildup

Florida's heat and humidity make zooglea grow year-round. This isn't a once-a-year problem — it's a right-now problem.

HOW DRAIN IV™ WORKS

Automatic. Every Day. All Year.

1

Installed at Your Air Handler

A smart-timer dispenser mounts at your air handler during your visit — no new plumbing, no drilling. Done in under 30 minutes.

2

Micro-Doses Released 24/7

The dispenser releases precise micro-doses of slime-fighting solution into your drain line every day — 24 hours a day, 365 days a year.

3

Refilled at Your Annual Tune-Up

Your 12 months of solution is included. At your next Comfort Club tune-up, we refill it. Set it and forget it.

DRAIN IV smart-timer dispenser unit mounted at an AC air handler

INSTALLED · FILLED · PROTECTED

The Numbers Don't Lie

#1

Service Call in Florida

Drain-line clogs are the single most common AC service call Hales runs in Tampa Bay — every summer, every year.

#1

Cause of Summer Shutdowns

A clogged condensate drain trips the float switch and kills your AC — usually on the hottest weekend of the year.

$1,000+

Insurance Deductible

Water damage from an overflowing drain line means drywall, insulation, mold remediation — and a deductible before insurance covers a dollar.

Drain-line clogs from biological growth are the number-one call we run in Florida every summer. We've seen $10,000 water-damage claims that started with a $200 clog that went unprotected.
Hales AC Service Team, 40 years serving Tampa Bay

DRAIN IV kit showing the dispenser unit and 12 months of solution

WHAT YOU GET

Everything Installed. Nothing Left to Remember.

The DRAIN IV™ kit includes the smart-timer dispenser unit, all hardware, and a full 12 months of Hales-approved slime-fighting solution — installed by a licensed Hales technician in under 30 minutes. You don't buy refills separately. You don't have to remember anything. Your drain line is simply protected.

Smart-timer dispenser unit
Full installation by licensed tech (CAC1822636)
12 months of Hales-approved solution included
6-Month No-Clog Guarantee — in writing
Refilled at your next annual tune-up

THE WRITTEN PROMISE

6-Month No-Clog Protection — In Writing.

When we install your DRAIN IV™ and fill it with our approved solution, your drain line is protected: if it clogs within 6 months, we clear it at no charge.

Book Online

or Call (727) 398-5515

6-month no-clog terms: installed and refilled by Hales AC with approved solution; covers drain-line clearing during the active 6-month refill cycle. Member price reflects the 20% Comfort Club savings (all tiers).

Installed · Filled · Protected

Simple, Transparent Pricing

Add DRAIN IV™ to today's visit. No surprises.

INSTALLED · FILLED · PROTECTED

STANDARD

$1,132

ALL CLUB MEMBERS −20%

$905.60

SAVE $226.40

INCLUDED: a full 12 months of solution — at no extra charge — and the 6-month no-clog promise above, in writing.

Book Online

Ask your technician to add this today

or Call (727) 398-5515

Not a Comfort Club member? Join today and save $226.40 on this installation alone.

Financing available — ask your technician or mention it when you book.

QR code to learn more about DRAIN IV — or visit halesac.com/products/drain-iv

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Prices effective 2026. Standard price $1,132; Comfort Club member price $905.60 (all tiers, 20% discount). Prices subject to change. See halesac.com for current pricing.

DRAIN IV™ vs. Vinegar (and Everything Else)

Feature	Monthly Vinegar / DIY	DRAIN IV™
Dosing frequency	Once a month (if you remember)	Every day, 24/7/365
Coverage	Part of the line, briefly	Full line, continuously
Miss one treatment?	ZOOGY™ grows back within days	No gap — automatic
Proven against zooglea	No	Yes — Hales-approved solution
Labor required	Yours, monthly	Zero after installation
Guarantee	None	6-Month No-Clog — in writing
Included solution	You buy it	12 months included
Cost	$0–$10/month + your time	$905.60 members / $1,132 standard

One missed month of vinegar is all ZOOGY™ needs. DRAIN IV™ doesn't give it the chance.

FREQUENTLY ASKED QUESTIONS

DRAIN IV™ — Your Questions Answered

What exactly is ZOOGY™ and why does it clog my drain line?

ZOOGY™ is our name for zooglea — a thick, rubbery biological slime produced by algae and bacteria that thrive in the warm, wet environment inside your AC's condensate drain line. Florida's heat and humidity make it grow faster than almost anywhere else in the country. Over weeks, it builds up until it creates a full clog. When that happens, water backs up, trips the float switch, and shuts your system down — or overflows into your ceilings and walls. It's the #1 service call we run, and the #1 cause of summer AC shutdowns.

I pour vinegar down my drain every month. Isn't that enough?

Vinegar is better than nothing — but only barely. A monthly cup rinses part of the drain line for a few seconds. It doesn't reach the whole line, and ZOOGY™ starts growing back within days. Even if you're disciplined about it, one missed month — a vacation, a busy week — is all it takes. DRAIN IV™ doses the entire line automatically, every single day, with a solution formulated specifically to fight zooglea. There's no comparison.

How long does the installation take?

Under 30 minutes. A Hales technician mounts the smart-timer dispenser at your air handler, connects it to the condensate line, loads the solution, and confirms it's working before leaving. There's no new plumbing, no drilling into walls, and no mess. We can add it to almost any service call or tune-up visit — you don't need a separate appointment.

What happens when the 12 months of solution runs out?

Comfort Club members get it refilled at their annual tune-up — it's part of the membership benefit. If you're not a member, we'll schedule a refill visit. The dispenser holds exactly 12 months of solution at the standard dosing rate, so you won't run out between visits. The 6-Month No-Clog Guarantee covers any active 6-month refill cycle in which Hales installs or refills with our approved solution.

Is the solution safe for my AC equipment and my family?

Yes. The Hales-approved solution is eco-friendly and formulated specifically for condensate drain lines. It will not damage your drain pan, drain line, float switch, or any other AC components. The micro-doses released daily are small and contained within the drain system. It is not introduced into your home's airflow.

What if it clogs anyway? What does the guarantee actually cover?

If your drain line clogs during the active 6-month refill cycle — meaning DRAIN IV™ has been installed by Hales and filled with our approved solution — we will clear the clog at no charge. No service fee, no labor fee. This guarantee is provided in writing at the time of installation. Terms: the guarantee covers drain-line clearing only; it does not cover pre-existing damage or water damage that occurred before installation. The 6-month window resets each time we refill with approved solution.

No technician present? Request a Quote.

Tell us where you are and a Tampa Bay tech will reach out about DRAIN IV™ — no commitment required.

Your Drain Line Is Growing ZOOGY™ Right Now.

Installed in under 30 minutes — add DRAIN IV™ during today's visit and your line is protected before we leave.

Book Online Call (727) 398-5515

Not a Comfort Club member? Join today and save $226.40 on DRAIN IV™ alone. → Join the Comfort Club

ZOOGY™ is Hales AC's branded name for zooglea biological growth in AC condensate drain lines. Drain-line clog frequency and insurance deductible figures are based on Hales AC service records and general industry data; individual results vary.

Meet Your AC's #1 Enemy: ZOOGY™.