The Best Techs. The Best Service. 100% Guaranteed.

Vincent is the accomplished Call Center Manager at Hales AC in Tampa, Florida, serving since January 2024. His career trajectory includes valuable experience as a Call Center Operations Supervisor at Asurion and similar supervisory roles at American Residential Services and Southern HVAC. His extensive tenure in customer service management began at Bright House Networks. Vincent's academic background from the University of Central Florida, with a BS in Industrial and Organizational Psychology, and an AA in General Studies from Valencia College, underpins his professional expertise. His career reflects a strong focus on customer service excellence, operational leadership, and team development in the HVAC and related industries.